Good and bad

# Chapter 229

How many of your best employees get mad if you hold them accountable? None. How many of your bad employees get mad if you hold them accountable? All.- Masterminds

Continuing yesterday’s theme, Masterminds argues that great employees don’t get bothered at all if you hold them accountable, and that less than ideal employees will object to accountability, each and every one of them. This very well may be true. It would be consistent with their character I imagine. On the other hand you could find yourself defining who is good and who is bad based on incomplete data. You could be creating categories that reflect something other than what you believe is showing here. Remember my employer of 23 years from yesterday’s chapter? They defined loyalty and faithfulness as being quiet and being grateful, which are all well and good, nothing wrong with gratefulness and silence when something is done well. But when it is done maliciously and hurtfully then there is no space for quiet and grateful. No, you need to challenge the org BECAUSE you are loyal and want to work for loyalty-inspiring company that is worthy of being loyal to.

Well my 46 years in the workplace is pretty sure that accountability starts at the top, not at the bottom. I find I am having a problem with our Masterminds group of entrepreneurs that think only employees need to be accountable. Accountability starts at the top and no one further down the food chain will have more accountability than they see coming out of the C-suite.